Privacy Policy

1. Introduction

At IPTV South Africa, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our IPTV services.

By using our services, you agree to the practices described in this policy.


2. Information We Collect

We may collect the following information:

2.1 Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Billing information

  • Payment confirmation

  • Device or app used for IPTV activation

2.2 Technical Information

  • IP address

  • Browser type

  • Device data

  • Operating system

  • Usage logs for connection security

2.3 Payment Information

Payments are processed securely by third-party providers.
We do not store your full credit card or banking details.


3. How We Use Your Information

We use your information to:

  • Provide and activate your IPTV service

  • Contact you for support or account issues

  • Improve service quality and stability

  • Detect and prevent fraud or unauthorized access

  • Send important service notifications

  • Process payments and invoices

We do not sell or rent your personal information to anyone.


4. Legal Grounds for Processing

We process your data based on:

  • Contract performance (to provide your IPTV service)

  • Legitimate interest (improving security and service stability)

  • User consent (newsletter or marketing communication)

  • Legal obligations (fraud prevention)


5. How We Store & Protect Your Information

We use industry-standard security measures to protect your data:

  • Encrypted databases

  • Secure servers

  • Restricted access to customer information

  • Firewalls and anti-intrusion systems

We keep your information only for as long as necessary to provide the service.


6. Sharing Your Information

We may share limited information only with:

  • Payment processors (for order confirmation)

  • Technical partners (for service activation)

  • Legal authorities if required by law

We do not share your information with advertisers or third-party marketing companies.


7. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve your user experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies anytime in your browser settings.


8. Your Rights

Depending on your region (including GDPR countries), you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request a copy of your data

  • Withdraw consent (for newsletters/marketing)

To exercise any of these rights, contact us at:

📧 support@iptvsouthafrica.co.za
(Replace with your real email)


9. Data Retention

We keep your data only as long as needed for:

  • Service activation

  • Legal requirements

  • Fraud prevention

  • Customer support history

After that, your data is securely deleted.


10. Children’s Privacy

Our services are not intended for minors under 18.
We do not knowingly collect personal information from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be posted on this page with the latest revision date.


12. Contact Us

For questions about this Privacy Policy, please contact us:

📧 support@iptvsouthafrica.co.za